SECURITY NOTICE: Beware of Fake BE FORWARD Emails! (read more). - Updated Nov 16, 2015

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Guarantee Service

BE FORWARD City Delivery Service provides free repair/replacement guarantee to our customers via Mombasa Port.

NEW! Repair/Replacement Guarantee

BE FORWARD is the first car exporter to offer this level of service!
Our competitors do not. With our Repair/Replacement Guarantee you have no worries using our City Delivery Service. We guarantee repair/replacement for the following.

  • Engine Repair/Replacement
  • Missing Part Replacement
  • Power Windows
  • Lights
  • Water pump
  • Spare Tire / Jack
  • Radiator
  • Engine Oil
  • Alternator
  • Battery
  • Gear Box
  • Wheel Caps
  • Fuel Pumps
  • Transmission
Repair and Replacement

Terms and Conditions

  • Only Customers that use BE FORWARD City Delivery Service via Mombasa are eligible for the Repair/Replacement Guarantee.
  • The Repair/Replacement Guarantee is only valid until the customer receives his/her vehicle.
  • Kampala delivery service cars must be stored in Cadam bond yard.
  • BE FORWARD will not guarantee any defects that appear on the car prior to purchase.

Why Choose Our City Delivery Service

While your car is in our care, we will guarantee it arrives as purchased. If anything goes wrong with the vehicle or its parts, we will repair or replace it free of charge. With BE FORWARD, you can rest assured that your vehicle will arrive safe, sound and in good working condition.

City Delivery Service

BE FORWARD City Delivery Service provides fast and secure delivery to our customers in the Uganda area. See the map below for details.


Delivery To Kampala:
・From Mombasa
Via Driver by BF Local Agent


Delivery To Malaba:
・From Mombasa
Via Driver by BF Local Agent
Estimated delivery times:
  • Uganda 5-7 days
Map Legend
  • Port of delivery from Japan
  • Service Area
  • transported via driver
  • City
  • transported via car carrier
  • transported via container

Estimated Clearing + Delivery Charges from Mombasa Port

Destination Vehicle Types / Weights(kg)
Country City/Border Sedan
0 - 1,499
Small SUV
1,500 - 1,999
Large SUV
2,000 - 4,999
5,000 - 9,999
Over 10,0000
Uganda Kampala $ 775 $ 870 $ 1,390 $ 2,410 $ 3,665
Kenya Malaba $ 640 $ 715 $ 1,215 $ 2,215 $ 3,365
  • * All prices are in USD.
  • * Clearance fee at Malaba border for Kampala delivery is included

City Delivery Pricing

Below are instructions for finding your price for this service:

  • 1Choose your vehicle at
  • 2Select “Final Country” and “Nearest Port / City”
  • 3Click Calculate
    You will see the City Delivery price added to Total Price


Missing Parts Guarantee
BE FORWARD guarantees replacement of any missing parts from your vehicle all the way to your border!
Fair Price
We offer fair, competitive pricing for our services.
Fast Delivery
We clear your vehicle at the port and deliver it to you as quickly as possible, usually between 5 and 7 days!
Save Money
You just pay BE FORWARD one time. No need to send money to the agents in Mombasa Port, we take care of everything for you!
55 Days Free
Port Storage
We guarantee 55 Days of free storage at Mombasa Port so you don’t need to worry about storage fees!

Local Bill Of Lading Office

Our local partner Stanmore Holdings can issue original BE FORWARD Bill Of Lading (B/L) documents or make amendments to your B/L free of charge, even after your vehicle arrives at the port! This gives you added protection and peace of mind while your car is in our care.

Local Bill Of Lading Office

Uganda Support Desk - Cadam Enterprises Ltd

When you use our City Delivery Service, our official bond yard helps ensure safe, fast delivery of your vehicle and it is conveniently located in Kampala where you can easily pick up your car. We’ll even wash your car before you exit the bond yard! We offer wide and flexible network coverage and customer contact before reaching and after passing the border. Our yard accomodates over 500 vehicles. The local language, Luganda, is also welcome. When you use BE FORWARD you’ll receive hassle-free delivery of your vehicle. We also offer these other services:


  • Place car order and pay in Uganda shillings or USD
  • No bank charge if you order through Cadam directly
  • Check your vehicle status after purchase
  • Receive proforma invoice
  • Check detailed car condition


  • Competitive bond rate (from 1.3 USD/day)
  • 5 - 10% discount on total fee after 60 days
  • Vehicles can stay a maximum of 9 months


  • Confirm tax cost for your vehicle before you
     make your purchase
  • Confirm total cost for your vehicle
  • Advice to keep a lid on taxes


  • Official on site URA registration
  • URA office faclitates tax clearing process
     (validation, verification, exit)
  • Hassle -free processing


  • Fast and efficient clearing thoughout Uganda
  • Standard vehicle clearing fees are $80
  • Quick processing of units in transit at border points
  • Assistance in E-Tin No, processing


  • Apply third party insurance
  • Insurance coverage of fire & peril for all
     vehicles within the bond
  • No hassle insurance processing

New! Financial Assistance for Duty, Clearing and Delivery!

We now offer financial assistance for Duty,
Clearing and Delivery.
Repayment period is up to 24 months.
Visit BE FORWARD office in Uganda at below
address and ask for more details.
See below for office information.

Get In Touch With Us In Uganda

KAMPALA head office

Plot 137, Kireka (Opp. Global Paints)
P.O.Box 27627, Kampala, Uganda

Office Hours:
Mon.-Fri.: 8:00AM - 6:00PM
Sat.-Sun.: 9:00AM - 4:00PM

Tel.: +256 751 339 299
+256 788 993 979

Mob.: +256 706 910 210
256 776 250 531


See our Office Location


  • Car Sales
  • Payment
  • Clearing & Forwarding
  • Delivery
  • Tax Consulting
  • Registration

Kampala Boulevard Mall Office

1st Floor, Room F12, Kampala Boulevard
Opp. Central Post Office.
P.O. Box 27627 Kampala, Uganda

Office Hours:
Mon.-Fri.: 8:15AM - 6:00PM
Sat.-Sun.: 9:00AM - 4:00PM

Tel.: +255 758 900 991


See our Office Location


  • Car Sales
  • Payment
  • Clearing & Forwarding
  • Delivery
  • Tax Consulting
  • Registration

Our Sales Team



Date of Birth December 25, 1985
Favorite Food Posho and Beans
Favorite Movie Fast and Furious Collecton
Hobby Soccer, Reading
Motto Conquer all challenges
Special Talent Coaching Football
Favorite Car BMW



Date of Birth March 23, 1988
Favorite Food Matooke and Pasted Fish
Favorite Movie Obsessed
Hobby Swimming, Movies, Travelling
Motto Equal respect
Special Talent Singing
Favorite Car Nissan X trail



Date of Birth September 16, 1992
Favorite Food Rice and Meat
Favorite Movie Impossible
Hobby Watching movies
Motto Doing my best
Special Talent Laughing
Favorite Car Prado



Date of Birth March 30, 1987
Favorite Food Pork
Favorite Movie Vampire Diaries
Hobby Reading, Adventure, Swimming
Motto Hard work
Special Talent Footballer
Favorite Car Subaru



Date of Birth February 20, 1989
Favorite Food Rice and meat
Favorite Movie The Transporter
Hobby Making Friends
Motto Never stop learning
Special Talent Comedy
Favorite Car Range rover Sport



Date of Birth January 6, 1992
Favorite Food Rice and Beans
Favorite Movie American Pie
Hobby Football
Motto Hard Work
Special Talent Comedy
Favorite Car Range rover Sport



Date of Birth October 2, 1988
Favorite Food Posho and Beans
Favorite Movie Tendo sisters
Hobby Cooking
Motto Hard work pays
Special Talent Singing
Favorite Car Rang rover Sport

Frequently Asked Questions (Tax, Clearing & Delivery, etc)

How long will it take for my car to arrive from Japan to Kampala with your City Delivery Service?
You will receive your car approximately 6 weeks after the vessel's departure from Japan.
Can I go to the bond yard in Kampala to purchase a car?
We do have a yard in Kampala, but unfortunately, we do not have any vehicle inventory for sale there. Please visit our website to purchase a vehicle.
Is duty, tax (VAT) and clearing charge in my country included in the price?
Duty, VAT and Clearing Charge in your country is not included in the price. It must be paid by you or via an agent of your choice at the border of your country. For more information on duty and tax in Uganda please refer to the Uganda Revenue Authority.
Can I still use BE FORWARD Kenya City Delivery service even if I did not pay for it when I purchased my vehicle from BE FORWARD?
Yes, you can contact Transfreight Logistics LTD and make the payment to them for the City Delivery service.
Do I need TIN (Tax Identification Number) at Malaba border?
Yes, Consignee TIN number will be required by Uganda Revenue Authority at Malaba border.
What documents are required for Transfreight Logistics LTD to clear my vehicle?
Please email us a scanned copy of your ID, such as your passport or driver's license.
Can I use BE FORWARD agent services if I purchased my vehicle from another company?
No, BE FORWARD agent services are only available to customers that purchased a vehicle from BE FORWARD.
Does the CIF price to Mombasa include the Kenya clearing fee?
No, the clearing fee is not included in the CIF price to Mombasa.
Will BE FORWARD Kenya agents contact me once my documents are dispatched from BE FORWARD to them?
Stanmore Holdings LTD will contact you after they receive your documents from BE FORWARD. They will also contact you once your shipping vessel arrives at Mombasa port.
Is the clearing fee for Malaba border included in the City Delivery price to Kampala?
Yes, City Delivery price to Kampala includes the clearing fee for Malaba border.

BE FORWARD Uganda Customers


    Thanks BE FORWARD for your commitment and trustworthy to your customers especially us in Uganda. For the time I have dealt business with you guys, you have exceeded my expectations. I just don’t have words enough to appreciate your devotion and commitment to serving your customers but just keep it up.


    This is to thank you very much for the highest level of professionalism and diligence that you exhibited from when I placed my vehicle order with yourselves to final delivery to CADAM Bonded Warehouse here in Kampala, Uganda. The dedicated resource and regular updates kept me in the know of the movement of my vehicle at all times which was very commendable.


    Thanks for the response BE FORWARD
    My name is Mr Magombe Sulaiti from Uganda I have purchased over 50 vehicles from BE FORWARD and I rarely thank BE FORWARD for the good services, especially in Uganda


See More Testimonials

Get in touch with us in Kenya

Clearing & Delivery Agent
Transfreight Logistics LTD
Transfreight provides fast clearing & delivery service for your vehicle from Mombasa port. You can rest assured that your vehicle will be delivered safely.

Transfreight Logistics Ltd
Consolbase Bldg, 2nd Floor Refinery Road,
Mombasa, Kenya

Tel:254 731 401456
254 722 795228
254 722 746866


Port Freight Service (CFS) Agent
Consolbase Limited
Consolbase provides a secure environment for your vehicle in Mombasa. They will ensure that your vehicle remains as you ordered it from BE FORWARD.

Consolbase Limited
Refinery Rd, Changamwe, P.O Box 86391,
Mombasa 80100, Kenya

Tel:254 736 185105
254 722 172429
254 722 365072


Local Bill of Lading (B/L) Office
Stanmore Holdings LTD
Stanmore offers local Bill of Lading document services for your vehicle. You can easily amend consignee information at any time after Stanmore issues your B/L.

Stanmore Holdings LTD
TAARA PLAZA, 2nd Floor,
Archbishop Mackarios Cls,
P.O. BOX 81540-80100
Mombasa, Kenya

Tel:254 41 2315631
254 722 613 210 / 726 095