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Frequently Asked
Questions

General Questions
Please visit this section to find answers about our business hours, spoken languages, and information most frequently requested by our customers.
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Vehicles & Inventory
Please visit this section to find answers about our inventory, vehicle condition, and custom installations.
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Buying & Paying
Please visit this section to find answers about our free price quotes, the Proforma Invoice, and accepted methods of payment.
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Booking & Shipping
Please visit this section to find answers about your Car-Arrival-Progress (CAP), booking a shipping vessel, and tracking your vehicle’s shipment.
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Documentation
Please visit this section to find answers about importation documents, required customer information, and tracking your documents once they have been shipped to you.
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Receiving Your Cargo
Please visit this section to find answers about your vehicle’s ETA, obtaining a clearing agent, and using our home delivery service.
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Country Regulations
Please visit this section to find answers about which organizations in your country are responsible for regulating and authorizing vehicle imports.
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Glossary Of Terms
Please visit this section to find definitions for terms you may encounter while searching our FAQ or doing further research on your own.
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