BE FORWARD Canada

Foire Aux Questions

Puis-je effectuer un paiement à l'un de vos bureaux locaux certifiés?

Non vous ne pouvez pas.
LES PAIEMENTS SONT UNIQUEMENT EFFECTUÉS DIRECTEMENT À BE FORWARD JAPAN. Tout paiement à l'un de nos bureaux locaux certifiés relève de l'entière responsabilité du client.
BE FORWARD JAPAN n'assume aucune responsabilité pour tout coût supplémentaire ou perte dû au paiement à l'un de nos bureaux.

How do I make payment for the vehicle?

Once you receive the invoice for the vehicle please print it and provide it to your bank and request for transfer or PayPal. All account details are mentioned on the invoice.

How long does it take for the shipment to arrive?

After the payment confirmation, it will take around 4 to 7 weeks depending on the location and the available shipping conditions.

How can I find clearing agent?

Please contact us if you cannot find clearing agent then we can send you service that we have relationship with.

How will I be able to track my vehicle?

Once your payment is confirmed in our account, we will send you a URL link called the CAP (Car Arrival Progress) link for your car. This link will provide you all the updates regarding your vehicle.

Can you show me the condition of the vehicle?

We provide up to 30 detailed pictures and auction sheet of the vehicle to help with your buying decision. You can also ask your representative about more of the vehicles' details.

Can I buy cars directly from the auction?

Yes. We have a very user-friendly auction order system.

Are your cars in running condition?

All our vehicles are in running condition as the shipping company has to drive the vehicle up to the ship. If any vehicle cannot run we cannot ship the vehicle.