BE FORWARD New Zealand

Foire Aux Questions

Puis-je effectuer un paiement à l'un de vos bureaux locaux certifiés?

Non vous ne pouvez pas.
LES PAIEMENTS SONT UNIQUEMENT EFFECTUÉS DIRECTEMENT À BE FORWARD JAPAN. Tout paiement à l'un de nos bureaux locaux certifiés relève de l'entière responsabilité du client.
BE FORWARD JAPAN n'assume aucune responsabilité pour tout coût supplémentaire ou perte dû au paiement à l'un de nos bureaux.

Are your prices in New Zealand Dollars (NZD)?

You can change the currency displayed by clicking the "currency" dropdown list in the top right corner of our website. Available for NZD,USD,JPY.

How long does it take to receive my motor vehicle?

Here is the breakdown of the process:
1-2 Weeks: Payment confirmation and Shipping Vessel booking
2-3 Weeks: Shipping from Japan to New Zealand
5-7 Days: Vessel arrival into port, arrival processing and discharge; then delivery to compliance centre
5-10 Days: Vehicle processing at compliance centre (dependent upon centre workload)
Total Time: 4 - 7 weeks

Do you deliver the car directly to me in my city?

Upon arrival in New Zealand your car will be cleared and delivered to a compliance centre. After compliance is complete and you have paid the required compliance fees you can collect your vehicle. Alternatively, by paying an extra fee, you can have it delivered by our agent to your chosen destination.

Can I use my own shipping agent?

Yes, you can. These are the shipping agents that we currently have relationships with.

• 
• 
• 
• 
• 

Comment importer mon véhicule?

Be Forward a des agents locaux de dédouanement et renvoi pour soutenir votre procédure d'importation.

Q1: Que peuvent faire les agents BE FORWARD?
A1: Essentiellement prennent en charge le dédouanement et la transportation.
Comme ci-dessous.
・Responsabilité de fournir les documents pertinents aux douanes et autorités.
・Calcul et vérifications du processus de droits d'importation et de paiements de TVA si applicable.
・Prise en charge du service de transportation si besoin.
・Mise en œuvre du meilleur moyen de procédure d'importation.
・Assurer une expédition de produits fluide et dans les délais.

Q2: Que dois-je faire si je vais utiliser le service d'importation?
A2: Veuillez sélectionner le « lieu de livraison » au moment du choix de véhicule.

Q3: Que suis-je sensé faire après la demande de service d'importation?
A3: Veuillez envoyer la copie de votre pièce d'identité à l'agent de dédouanement de BE FORWARD le plus vite possible.
Notre agent se chargera du processus d'importation.

Q4: Que suis-je sensé faire après l'arrivée du navire?
A4: Notre agent calcule les frais de douane, la taxe et les frais locaux etc...
Après avoir réglé ces frais, votre véhicule sera libéré du port ou aux installations frontalières.

Q5: Qu'est-ce qui est inclus dans notre service?
A5: Veuillez vérifier les détails de service.

Q6: Les prix de service d'importation sont-ils négociables?
A6: Oui ils le sont ! Veuillez contacter l'agence locale ou rendez leur visite.

Q7: Si mon véhicule a déjà quitté le Japon, ne pourrais-je plus utiliser votre service d'import BE FORWARD?
A7: Vous pouvez toujours utiliser le service d'importation!!
Veuillez contacter l'agent de dédouanement de Be Forward le plus vite possible.
Notre agent fera de son mieux pour soutenir votre procédure d'importation sans aucun problème.

How often do you update your stock?

We are Japan’s largest vehicle exporter, and regularly update our vehicle stock with new vehicles. Please check back with us daily or if you cannot find what you are looking for please contact us and we will try to help you out.

What does the COMPLIANCE PACKAGE include?

The COMPLIANCE PACKAGE will cover costs up to $5,000NZD to enable vehicles to pass import certification, with WOF and MR2A issued and a basic groom. Once the car completes compliance you will then be given the necessary paperwork in order to get your vehicle registered (at your own cost). Registration can be done at a vehicle licensing centre, such as VTNZ or AA. Registration number plates and window sticker will be handed to you here. The COMPLIANCE PACKAGE does NOT include the Customs GST (approximately 15%) or Vehicle Registration.

If you do not need the COMPLIANCE PACKAGE the costs you will need to pay in NZ for STANDARD DELIVERY are:
Customs GST (approximately 15%)
Registration 1 year (approximately $280NZD)
Clean Car Standard - No fixed charge and it changes depending on the vehicle ranging from $0 NZD to $5,000 NZD

On Road Costs- No fixed charge and it changes depending on the vehicle. This covers WOF/COF registration, Road Used Charges and so on can be from $250 NZD to $2,500 NZD.
Compliance Base Fee (approximately from 450NZD to 600 NZD) + any additional costs for repairs for your car to pass compliance certification.

What is the advantage of using the COMPLIANCE PACKAGE SERVICE?

With our COMPLIANCE PACKAGE SERVICE you can rest assured that the inspection costs and compliance costs will be covered up to 5,000NZD. In the unlikely event that costs exceed this amount, the balance will need to be covered by you.

What does the insurance on the vehicle cover?

To have the marine insurance applied, CIF needs to be selected. Definition of each term is as follows.

CIF: A term of sale signifying that the price invoiced or quoted by a seller includes insurance and all other charges up to the named port of discharge.

Marine Insurance: The coverage begins from the Japan port and continues during the voyage and terminates when the vehicle is delivered to the first place of rest after discharge, the importers premises or other commercial premises.

What are the emissions standards and how do I find cars that comply?

New Zealand follows EU emissions standards, but also gives the option of compliance with US Federal or Japanese standards. Current emissions standards are Euro 5/V levels.

For more information on emission standards, please refer to the following links.

https://vehicleinspection.nzta.govt.nz/virms/entry-certification/technical-bulletins/exhaust-emissions-standard-compliance

Vehicles older than 20 years can also be imported into New Zealand as a classic car. These vehicles do not need to meet current NZ emissions, or frontal impact standards.

Electronic Stability Control (ESC)
Under the current import regulations, all vehicles except for buses and trucks with GVM over 3,500 kg or higher need to have Electronic Stability Control as a standard safety feature to pass compliance in New Zealand.

Click this link for more information:
https://vehicleinspection.nzta.govt.nz/virms/entry-certification/technical-bulletins/esc-id

When should I arrange vehicle insurance?

We strongly recommend that the purchaser insures the vehicle from the date that the vessel is due to dock at the port of arrival in New Zealand.

Can I buy cars directly from the auction?

Yes. We have a very user-friendly auction order system.

If my car arrives with mechanical problems, such as engine, what happens then?

All purchases from BE FORWARD include full mechanical protection in the unlikely event that your car arrives with problems that were not known before export.
Click here for more details >>

Do you have Flexible funding for car importers and dealers?

Many customers use BLACKBIRD FINANCE

• 

http://www.blackbirdfinance.co.nz/

If you would like to discuss alternative payment options please contact us directly.