BE FORWARD Canada

Perguntas frequentes

Can I make a payment at your certified local offices?

ALL PAYMENTS SHOULD BE MADE DIRECTLY TO BE FORWARD JAPAN. Making payments to our certified local offices will be the sole responsibility of the customer.
BE FORWARD JAPAN will not be responsible for any extra cost or loss from your payments made to certified local offices.

How do I make payment for the vehicle?

Once you receive the invoice for the vehicle please print it and provide it to your bank and request for transfer or PayPal. All account details are mentioned on the invoice.

How long does it take for the shipment to arrive?

After the payment confirmation, it will take around 4 to 7 weeks depending on the location and the available shipping conditions.

How can I find clearing agent?

Please contact us if you cannot find clearing agent then we can send you service that we have relationship with.

How will I be able to track my vehicle?

Once your payment is confirmed in our account, we will send you a URL link called the CAP (Car Arrival Progress) link for your car. This link will provide you all the updates regarding your vehicle.

Can you show me the condition of the vehicle?

We provide up to 30 detailed pictures and auction sheet of the vehicle to help with your buying decision. You can also ask your representative about more of the vehicles' details.

Can I buy cars directly from the auction?

Yes. We have a very user-friendly auction order system.

Are your cars in running condition?

All our vehicles are in running condition as the shipping company has to drive the vehicle up to the ship. If any vehicle cannot run we cannot ship the vehicle.