BE FORWARD Oceania

maswali yanayoulizwa mara kwa mara

How do I make payment for the vehicle?

Once you receive the invoice for the vehicle please print it and provide it to your bank and request for transfer. All account details are mentioned on the invoice.

Which currency is acceptable for payment?

You can change the currency displayed by clicking the "currency" dropdown list in the top right corner of our website.

How can I make sure the Invoice is authentic?

To ensure that the invoice is authentic you can match the invoice bank details on the invoice issued to you and match it with the bank details posted on the website.

When will I get the documents for the vehicle?

We will send the documents to your address by DHL service roughly 10 days after the ship’s departure. When the documents are dispatched we will send you a DHL tracking number to track your documents.

How long does shipment take?

Shipment from Japan to Oceania takes approximately 2~4 weeks

How will I be able to track my vehicle?

Once your payment is confirmed in our account, we will send you a URL link called the CAP(CAR AT PROGRESS) link for your car. This link will provide you all the updates regarding your vehicle.

Jinsi ya kuagiza gari langu?

BE FORWARD ina wakala wa kusafisha na usambazaji wa ndani katika nchi yako kwa kusaidia utaratibu wako wa kuagiza.

Q1: Je! Mawakala wa BE FORWARD wanaweza kufanya nini?
A1: Kimsingi hutunza idhini ya forodha na usafirishaji.
Kama ilivyo hapo chini.
・Panga kupitisha nyaraka husika kwenye forodha na mamlaka.
・Mahesabu na Angalia mchakato wa "Ushuru na malipo ya VAT " inavyofaa.
・Panga huduma ya Usafirishaji ikihitajika.
・Kusaidia njia bora ya utaratibu wa kuagiza.
・Hakikisha usafirishaji laini na wa wakati unaofaa wa bidhaa.

Q2: Je! Ninahitaji kufanya nini ikiwa ninataka kuomba huduma ya kuagiza?
A2: Tafadhali chagua "Sehemu ya Uwasilishaji" wakati unachagua gari lako.

Q3: Je! Napaswa kufanya nini baada ya kuomba huduma ya kuagiza?
A3: Tafadhali tuma Nakala ya kitambulisho chako BE FORWARD wa kusafisha mbele haraka iwezekanavyo.
Wakala wetu atajiandaa kwa mchakato wa kuagiza.

Q4: Je! Nadhani nitafanya nini baada ya kuwasili kwa chombo?
A4: Wakala wetu anahesabu Ushuru, Ushuru na malipo ya Mitaa nk.
Baada ya kulipa malipo hayo, gari lako litatolewa kutoka vituo vya Bandari au Mpaka.

Q5: Je! Ni nini kinachojumuishwa katika huduma yako?
A5: Tafadhali angalia maelezo ya huduma.

Q6: Je! Bei ya huduma ya kuagiza inaweza kujadiliwa?
A6: Kweli ni hiyo!! Tafadhali wasiliana na ofisi yetu ya karibu au utembelee.

Q7: Ikiwa gari langu tayari limetoka Japani, je! Sitaweza kutumia huduma yako ya kuagiza ya BE FORWARD?
A7: Bado unaweza kutumia huduma yetu !!
Tafadhali wasiliana na BE FORWARD Clearing agent katika nchi yako haraka iwezekanavyo.
Wakala wetu atafanya bidii kusaidia utaratibu wako wa kuagiza bila shida yoyote.

Are your cars in running condition?

All our vehicles are in running condition as the shipping company has to drive the vehicle up to the ship. If any vehicle cannot run we cannot ship the vehicle.